Compression errors with no changes

Got a problem you cannot solve? Try here.
Post Reply
ngurram
Posts: 41
Joined: Mon Jun 08, 2020 6:54 pm

Compression errors with no changes

Post by ngurram »

Hi, We started to get this compression error (attached) randomly with absolutely NO change to the installer. Any idea why or how to resolve it?

Thanks
Mallika
Attachments
CompressionError.png
CompressionError.png (29.8 KiB) Viewed 53580 times
FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Compression errors with no changes

Post by FrancescoT »

Is the error reproducible on any target?
Did you encounter the issue once re-compiled the installer?
Which is the compression level defined with project?
Do you have any Third Party Anti Virus installed?
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
ngurram
Posts: 41
Joined: Mon Jun 08, 2020 6:54 pm

Re: Compression errors with no changes

Post by ngurram »

FrancescoT wrote:Is the error reproducible on any target?
Did you encounter the issue once re-compiled the installer?
Which is the compression level defined with project?
Do you have any Third Party Anti Virus installed?
Yes it is reproducible on any target. It happened after re-compiled the installer (happens with every build). I've not made any changes to default compressions level. (attached the screenshot below)
And no new third party AV. The installer from previous builds works fine.

Is there a possibility that this could be caused by:
a. changes to installable files?
b. multiple merges to different branches?

Thanks
Mallika
Attachments
BM_IA_Compression.png
BM_IA_Compression.png (22.77 KiB) Viewed 53568 times
FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Compression errors with no changes

Post by FrancescoT »

I am not able to replicate what you are reporting.
If you have a chance to send me a reproducible project, I can surely try to do some more verifications.
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
ngurram
Posts: 41
Joined: Mon Jun 08, 2020 6:54 pm

Re: Compression errors with no changes

Post by ngurram »

Sure Francesco. Pls let me know how can I send it? Also it used to not happen, maybe after repeated merges / recompiles it triggered? If I were to manually modify the compression rate to something else, it will work fine. This is the 2nd project this has happened, I wanted to know what triggers this behavior.

Thanks
Mallika
ngurram
Posts: 41
Joined: Mon Jun 08, 2020 6:54 pm

Re: Compression errors with no changes

Post by ngurram »

Any idea what could be causing these compression errors? How would you like me to send the project Francesco?

Thanks
Mallika
FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Compression errors with no changes

Post by FrancescoT »

Please send it as compressed archive to: [email protected]
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
ngurram
Posts: 41
Joined: Mon Jun 08, 2020 6:54 pm

Re: Compression errors with no changes

Post by ngurram »

Thanks Francesco. I've sent email. The size was too big for the email, so I sent only zipped up project files without any dependent dialogs etc but also uploaded the all the files to onedrive and sent the link in the email.

Thanks
Mallika
Mohamed Koker
Posts: 19
Joined: Wed Oct 31, 2007 12:34 am

Re: Compression errors with no changes

Post by Mohamed Koker »

Hi Francesco,

I am also experiencing this problem after upgrading from IA X4 to IA X15.

This issue occurs after changing the compression level and I am currently trying to find a compression level where this error does not occur.

Regards

-Mohamed
Fortune passes everywhere
FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Compression errors with no changes

Post by FrancescoT »

The issue here was fixed with lowering-down the compression level as below:
Compression_settings.png
Compression_settings.png (29.55 KiB) Viewed 52758 times
You could try the same.
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
Mohamed Koker
Posts: 19
Joined: Wed Oct 31, 2007 12:34 am

Re: Compression errors with no changes

Post by Mohamed Koker »

Thanks Francesco,

Changing to that compression level resolved this issue.

Do you plan to update the product so that it is not possible to select unsupported compression levels?

Regards

-Mohamed
Fortune passes everywhere
biox
Posts: 3
Joined: Mon Apr 24, 2023 2:22 am

Re: Compression errors with no changes

Post by biox »

Apparently not - I have the same error.
Attachments
instalaware_unknown_compression.png
instalaware_unknown_compression.png (76.95 KiB) Viewed 51309 times
FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Compression errors with no changes

Post by FrancescoT »

Please provide a VERY MINIMAL project that replicates the issue you seem to have.
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
Post Reply