upgrade to 6.24

Got a problem you cannot solve? Try here.
fredrik
Posts: 5
Joined: Fri Feb 09, 2007 3:54 am

upgrade to 6.24

Postby fredrik » Mon Feb 19, 2007 2:30 am

I tried to upgrade from 6.0 to 6.24 but when i run our key it looks like 6.0 again.. Anyone got that problem or am i making something wrong here?

/FI

MichaelNesmith
Posts: 3452
Joined: Thu Dec 22, 2005 7:17 pm
Contact:

Postby MichaelNesmith » Mon Feb 19, 2007 3:11 am

You will need to regenerate your key as well.
Michael Nesmith
InstallAware
Home of The Next Generation MSI Installer
Get your free copy today - http://www.installaware.com/

fredrik
Posts: 5
Joined: Fri Feb 09, 2007 3:54 am

Postby fredrik » Mon Feb 19, 2007 3:20 am

ok. Thought so who can help me with that? i tried to mail the support but havent got any answer..

MichaelNesmith
Posts: 3452
Joined: Thu Dec 22, 2005 7:17 pm
Contact:

Postby MichaelNesmith » Tue Feb 20, 2007 4:42 am

You need to follow the instructions in your purchase confirmation email.
Michael Nesmith

InstallAware

Home of The Next Generation MSI Installer

Get your free copy today - http://www.installaware.com/

fredrik
Posts: 5
Joined: Fri Feb 09, 2007 3:54 am

Postby fredrik » Tue Feb 20, 2007 5:09 am

We tried to do that but when we generate a new licensefile it is still 6.0 version?

MichaelNesmith
Posts: 3452
Joined: Thu Dec 22, 2005 7:17 pm
Contact:

Postby MichaelNesmith » Tue Feb 20, 2007 5:17 am

How do you determine that its the 6.0 version? Please install the license, then run the IDE and report the version displayed in the about box.
Michael Nesmith

InstallAware

Home of The Next Generation MSI Installer

Get your free copy today - http://www.installaware.com/

fredrik
Posts: 5
Joined: Fri Feb 09, 2007 3:54 am

Postby fredrik » Tue Feb 20, 2007 5:51 am

Properties on the licensefile is 6.0 and after it has been run it says 6.0 in installaware.

MichaelNesmith
Posts: 3452
Joined: Thu Dec 22, 2005 7:17 pm
Contact:

Postby MichaelNesmith » Tue Feb 20, 2007 8:27 am

It doesn't say 6.0 in the InstallAware about box for any released version. Please report the exact version string at the lower right hand corner.
Michael Nesmith

InstallAware

Home of The Next Generation MSI Installer

Get your free copy today - http://www.installaware.com/

fredrik
Posts: 5
Joined: Fri Feb 09, 2007 3:54 am

Postby fredrik » Thu Feb 22, 2007 2:58 am

hmm.. actually it says .24 right now. I tried again as you wrote and i must have done something wrong. :oops: anyway thanks for your help.
BTW, can i get a new key and block the old one.?

neillans
Posts: 536
Joined: Sat Nov 04, 2006 6:21 am
Location: Scottish Borders, UK
Contact:

Postby neillans » Fri Feb 23, 2007 7:44 am

In what way do you mean "block the key"? Do you mean block your login details for the Customer Management System that you download your license from, or .... ?

Andy


Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 131 guests