UNSOLVED / uninstall problems (vista)

pkeil · Post by **pkeil** » Tue Apr 03, 2007 4:56 am

IanM posted a major problem here:
http://forums.installaware.com/viewtopi ... +uninstall

He never got a response and I am wondering why. This must affect a lot of users.

I am not able to uninstall our setup on vista machines for the same reasons, too. It works under every other Windows version like XP or 2k.

So ...?

pkeil · Post by **pkeil** » Tue Apr 03, 2007 6:44 am

Ok, i just discovered that the uninstall problems are depending whether you use a flash movie in your setup or not.

If so, you will be not able to uninstall under vista. Alpha is the style i used for my test setup. Totally strange i think.

neillans · Post by **neillans** » Wed Apr 04, 2007 3:18 am

Curious - I'll see if i can get someone in Dev to investigate this.

I wonder if it is due to Vistas new security on ActiveX objects (and therefore flash).

pkeil · Post by **pkeil** » Wed Apr 04, 2007 5:20 am

its really strange. i bought the studio edition yesterday and removed the flash movie ... pictures are all i need in this case.

MichaelNesmith · Post by **MichaelNesmith** » Sat Apr 07, 2007 3:43 pm

This has been confirmed to be an issue in Vista. For some reason, when a Flash control is created, the Windows Installer engine cannot be accessed during uninstall!

R&D has built in a workaround - when Vista is used and the Flash control is being run, the Windows Installer engine will be accessed in a different way. An update should be available soon.

pkeil · Post by **pkeil** » Tue Apr 10, 2007 2:52 am

nice to hear ... thanks