new activation

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mlehman7153
Posts: 3
Joined: Tue Aug 30, 2005 11:18 pm

new activation

Postby mlehman7153 » Tue Aug 30, 2005 11:23 pm

I just purchased your product on-line and received a serial number. After installing the 20gb file that I downloaded I get two options:

1) buy the product
2) 30 day trial of the product

How do I enter the serial number to license the product?

sinan
Site Admin
Posts: 1029
Joined: Sat Nov 13, 2004 8:12 am
Contact:

Postby sinan » Wed Aug 31, 2005 6:18 am

Please follow the instructions in your activation email. Please contact me privately if you have not received your activation email.

mlehman7153
Posts: 3
Joined: Tue Aug 30, 2005 11:18 pm

Still won't work

Postby mlehman7153 » Wed Aug 31, 2005 12:31 pm

OK,

so I chased down the e-mail from purchasing; got the program activated; and now when I cleck "new" under [advanced options/run programs] I get the following error:

Access violation at address 00627451 in module 'mia.exe'

I have completely uninstalled and reinstalled the app with the same symptom. I did not get this error before the prooduct was activated

mlehman7153
Posts: 3
Joined: Tue Aug 30, 2005 11:18 pm

is there anyone out there???

Postby mlehman7153 » Wed Aug 31, 2005 2:04 pm

You have no telephone support, How do I get technical help with your product?

I'm very close to returning the product and desputing the AMX charges.

sinan
Site Admin
Posts: 1029
Joined: Sat Nov 13, 2004 8:12 am
Contact:

Postby sinan » Wed Aug 31, 2005 2:41 pm

Do not panic :lol:

This was a problem in the product that has now been resolved. Simply log on to your user account, regenerate and reinstall your license. Then it will work fine.

Thanks for reporting this!


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