BIG Setup, Bad Performance

[mikKummerfeld]

Hello Guys,

our new Offline setup joins our 6 products into one setup with 6 targetdirs, etc.
The compressed size single setup exe is 600MB. When I run the setup on a client, it takes about:

- 5 Seconds to show the first loading dialog which takes 30 seconds...OK
- 5 Seconds to show the loading screen with our setup.bmp.............OK
- 15! Minutes nothing happens until the first dialog appears.

The problem is that our users are thinking nothing will happen.
How can I show some dialog in the time of copy cache files to ProgramData (5,5GB total!!!) OR how can I improve the performance a lot (But we need the cached files, because we dont want to use setup.exe for uninstall process)

It would be enough to bridge the long time and to show some GUI for the users

thanks in advance

Heiko

[FrancescoT]

Dear Heiko,

it's not clear if you are referring to the initialization process that gets executed before the welcome setup dialog gets displayed.

If true, no data is stored under ProgramData during this time.
Instead it's the setup compressed data that gets extracted under the local temporary folder and during this phase, the initialization progress dialog should be active.

Am I missing something?

Regards

[mikKummerfeld]

The time between finished the loader (screen 1) and the first welcome Dialog (Screen 2) is 15 Minutes, but what is the Setup doing at this time?

pg1.png (21.58 KiB) Viewed 4844 times

png2.png (28.44 KiB) Viewed 4844 times

[FrancescoT]

Dear Heiko,

It's strange ... because the setup at that time has already completed the files extraction, unless another process is at the source of the problem (as an Anti Virus) or your setup does "something" at the very beginning of the main setup script and before the Welcome Dialog gets displayed.

Regards

[mikKummerfeld]

On my test machine there is no Firewall or anti Virus active.
Maybe a Installaware variable is responsible for that?

Before the welcome Dialog, there is nothing in the script, just a variable-script with 20 variables