Got a problem you cannot solve? Try here.
-
SebSpiers
- Posts: 38
- Joined: Tue Dec 20, 2016 7:14 am
- Location: Tewkesbury, UK
Post
by SebSpiers »
For some reason my MSI has decided to have a "Fatal error during installation".
Through debugging I can see the issue occurs at "Apply Install" and the log from the MSI contains the following:
Code: Select all
MSI (c) (A0:90) [17:15:51:573]: Note: 1: 2205 2: 3: Error
MSI (c) (A0:90) [17:15:51:573]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1707
MSI (c) (A0:90) [17:15:51:573]: Note: 1: 2205 2: 3: Error
MSI (c) (A0:90) [17:15:51:573]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
I have seen other threads suggesting the fix is to generate a new Product Code / Revision Code, which I have tried but it doesn't seem to have worked.
Any ideas?
I'm not a developer, I just want to install things...
-
FrancescoT
- Site Admin
- Posts: 5361
- Joined: Sun Aug 22, 2010 4:28 am
Post
by FrancescoT »
Dear SebSpiers,
you should attach the entire log file.
Regards
-
SebSpiers
- Posts: 38
- Joined: Tue Dec 20, 2016 7:14 am
- Location: Tewkesbury, UK
Post
by SebSpiers »
MSI log attacked.
- msi.log
- (356.34 KiB) Downloaded 501 times
I'm not a developer, I just want to install things...
-
FrancescoT
- Site Admin
- Posts: 5361
- Joined: Sun Aug 22, 2010 4:28 am
Post
by FrancescoT »
Dear SebSpiers,
the log doesn't report any error ... this terminates with;
Code: Select all
MSI (c) (40:C0) [17:18:39:984]: Windows Installer installed the product. Product Name: Smart Instant Issuance Front End Server. Product Version: 2.7. Product Language: 1033. Manufacturer: Oberthur Technologies. Installation success or error status: 0.
...and this appears to be totally correct.
Regards
-
SebSpiers
- Posts: 38
- Joined: Tue Dec 20, 2016 7:14 am
- Location: Tewkesbury, UK
Post
by SebSpiers »
I receive the error from the MSI "Fatal error during installation" and the application is not installed.
I'm not a developer, I just want to install things...
-
FrancescoT
- Site Admin
- Posts: 5361
- Joined: Sun Aug 22, 2010 4:28 am
Post
by FrancescoT »
Dear SebSpiers,
if you have any chance to post a very "VERY MINIMAL" project that replicates the issue, I'll have a look.
For sure, the log you posted doesn't expose any error.
Regards