annoying error message when canceling an install.

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ken rentz
Posts: 71
Joined: Mon Jan 23, 2006 5:33 pm
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annoying error message when canceling an install.

Post by ken rentz »

If the user cancels our install at the right (wrong?) time, they get an error dialog with the following message:

"Unable to extract installation data downloaded from the web"

The thing is, while we are using a web install, all of the files are contained on the CD, so this message appears very out of place to the end user. Is there any way to silence this error dialog? The install appears to cancel just fine once the user closes the dialog.
Roostar2004
Posts: 155
Joined: Mon Nov 12, 2007 11:59 am

Re: annoying error message when canceling an install.

Post by Roostar2004 »

I was wondering if anyone else ran into the above error and if so how did you correct it? We are starting to run into the same problem using our web installers with people complaining if they hit cancel during the pre-req process they get the above error.
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: annoying error message when canceling an install.

Post by giaviv »

Dear Roostar2004,

You are saying that your users are using a web install. If that is the case, what's wrong with the above error message?
Aviv Giladi
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