Uninstall Issue

pointos · Post by **pointos** » Mon Feb 23, 2009 7:41 pm

When I go to uninstall the program...

Click remove, then it goes to the uninstall screen. Uninstall is selected and click next... goes to the Completing Installaware wizard screen and click next.... A browse for folder screen pop-ups that says please locate your original setup sources to operation. I don't know where that is... so if I click OK... it does nothing it stays on the same screen but if I click cancel it gives a Runtime error in setup
script:

Line 428: Original setup sources required to complete operations, sources not found.

MichaelNesmith · Post by **MichaelNesmith** » Mon Feb 23, 2009 8:44 pm

You have an action at uninstall time which needs access to setup source media.

pointos · Post by **pointos** » Mon Feb 23, 2009 8:46 pm

How do I know what that is?

The error gives a line number Line 428.

Where is the setup source media?

How do I resolve this?

pointos · Post by **pointos** » Mon Feb 23, 2009 8:53 pm

The line number doesn't make sense. I'm just installing a graphic, along with 40 more. Why that one?

Install Files C:\\Users\\Dan\\Desktop\\PointOS Professional Install Files\\Database\\Buttons\\bass.bmp to $MYDOCUMENTS$\\PointOS Professional\\Buttons\\ (Permanent, Never Overwrite)

Line 428:
Install Files C:\\Users\\Dan\\Desktop\\PointOS Professional Install Files\\Database\\Buttons\\becks.bmp to $MYDOCUMENTS$\\PointOS Professional\\Buttons\\ (Permanent, Never Overwrite)

Install Files C:\\Users\\Dan\\Desktop\\PointOS Professional Install Files\\Database\\Buttons\\blank.bmp to $MYDOCUMENTS$\\PointOS Professional\\Buttons\\ (Permanent, Never Overwrite)

MichaelNesmith · Post by **MichaelNesmith** » Mon Feb 23, 2009 8:54 pm

Count include scripts as well.

pointos · Post by **pointos** » Mon Feb 23, 2009 9:10 pm

So how do I figure out where it is? And again how do I fix this?

eugen.cocalea · Post by **eugen.cocalea** » Tue Feb 24, 2009 4:15 am

There is a topic that gives you a solution for this, I am too lazy to search for it again, but what you have to do is basically make your installation a Compressed Web-Based Exe (instead of a Single Self-Installed Exe) and enclose all your code in a single web media block with no name. This will fix this error.