Install not working (how ironic)

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tpatke
Posts: 2
Joined: Sun Nov 21, 2010 11:05 am

Install not working (how ironic)

Post by tpatke »

Hi,

I tried installing InstallAware 10 which uninstalled my v.9 install. Now I want to revert back to 9. I have uninstalled 10 and when I try to install 9 the program will not install. I get the attached message which may or may not be related.

I am currently trying to release my software and am delayed because of this issue.

Thanks,

Toby
Attachments
install_failure.png
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tpatke
Posts: 2
Joined: Sun Nov 21, 2010 11:05 am

Re: Install not working (how ironic)

Post by tpatke »

Just wanted to add that the v.10 install reverted to version 9 automatically (wtf) but produced installers in vietnamese. ...so I am trying to revert back to version 9 to get around the bug.

Toby
mills
Posts: 814
Joined: Tue Jul 06, 2010 7:10 pm
Location: Honolulu, HI

Re: Install not working (how ironic)

Post by mills »

You are receiving the extraction error, because we are no longer hosting pre-IA 10 sources. You would not need to download the web media blocks if, when you initially installed, you chose to back up the downloaded content.
backup_downloaded.png
backup_downloaded.png (67.77 KiB) Viewed 3031 times
Andy Mills
InstallAware
Other Help:
White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help - Press F1 in the InstallAware IDE.
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