The setup must update files and services ..

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QooScho
Posts: 152
Joined: Fri Apr 15, 2011 1:02 am

The setup must update files and services ..

Post by QooScho »

Hello,
While uninstalling my program I always get the message
"The setup must update files and services that cannot be updated while system running"

I do not undestand why this message appear
The uninstall process seems to be ok. All files and the window service are removed after uninstall

any idea?

regards
Hansjoerg
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: The setup must update files and services ..

Post by giaviv »

Dear Hansjoerg,

What exactly does your program do? How are you running the install and it what stage to you get this message?
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
QooScho
Posts: 152
Joined: Fri Apr 15, 2011 1:02 am

Re: The setup must update files and services ..

Post by QooScho »

Hello Aviv,

I think the command s from blolapiertall are all SPAM. This is very confusing

I get this message with IA 10 at the end of the uninstalling process. Uninstall deletes all files and and one window service
I the message appear and I click OK the wizards end uninstalling.
Then all is fine. All files are deleted and also the service is removed
But why this message?

regards
Hansjoerg
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: The setup must update files and services ..

Post by giaviv »

Hansjoerg,

Is that service running during uninstall?
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
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