Download for Web-Based Installation Fails

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dencolp
Posts: 5
Joined: Thu May 01, 2008 4:33 pm

Download for Web-Based Installation Fails

Post by dencolp »

Attention InstallAware Gurus,

Thank you in advance for your help.

I am running my installer created in InstallAware on a WinXP Virtual Machine and the installer is trying to download the .NET .7zip file from the internet but it fails with the following error message:

Retry Download? Downloading of installation data from the web has failed. Would you like to try again? On the same dialog I am prompted for proxy information. (Which is strange because I am not using a proxy).

When I close this dialog, another error message appears that says: "Unable to download installation data from the web"

My internet connection works as you would expect. When I type in the URL of the .7zip file that it is trying to download in internet explorer I can download the .7zip file successfully without errors.

The curious thing with this issue is that my installer created in InstallAware works fine in Windows 2000. When I run my installer on a Windows 2000 Virtual Machine everything works fine, the .NET .7zip file is downloaded from the internet and installed successfully. It is just WinXP that has a problem.

The Firewall is turned off on my WinXP Virtual Machine.

Any ideas why this is happening?

Thanks,
Dencolp
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