I found a problem developing a project that now give me trouble during testing.
This install project have worked perfectly with out problems, but seems that I have done something (But I am not able to find what and where is the cause) and now,
once successfully installed on a test machine, it does not complete uninstall anymore and stop executing with error. The error text should be in English (the project is translated in Italian):
"Action is valid only for the products actually installed. Please verify user settings and privileges, then try again." . Really I do not understood what this is refered to and, I repeat, have worked perfectly until now.
Of course, I running the setup.exe as administrator and the test target OS is Win XP pro sp3.
The project has been compiled with InstalAware 10.3 on Win 7 ultimate 64 PC.
I have also produced a verbose log for the unistall and you will find it attached.
Please help me, suggestion are welcome ... so thanks in advance.
Regards
Uninstall Problem
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FrancescoT
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Uninstall Problem
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Francesco Toscano
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Re: Uninstall Problem
Dear FrancescoT,
It sounds like your product is no longer installed - are you sure it is?
Does this happen on other machines?
Thanks
It sounds like your product is no longer installed - are you sure it is?
Does this happen on other machines?
Thanks
Aviv Giladi
InstallAware Software
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Product Guides - http://www.installaware.com/publication ... guides.htm
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FrancescoT
- Site Admin
- Posts: 5361
- Joined: Sun Aug 22, 2010 4:28 am
Re: Uninstall Problem
Hi Aviv,
I found what causes the problem. By a mistake I used a wrong sequence of the "NATIVE_ENGINE" variable assigment.
During the setup logic, I call a script in the region "[DEFINE REGION: Perform First Time or Maintenance Installation]" (before Apply Install), that contains a call to "Set Variable NATIVE_ENGINE to TRUE", but instead to assign it to FALSE when done, I have assigned again to TRUE.
So was a stupid error caused by a wrong copy and past sequence inside the script .... sorry!
Many thanks for your reply.
Regards.
I found what causes the problem. By a mistake I used a wrong sequence of the "NATIVE_ENGINE" variable assigment.
During the setup logic, I call a script in the region "[DEFINE REGION: Perform First Time or Maintenance Installation]" (before Apply Install), that contains a call to "Set Variable NATIVE_ENGINE to TRUE", but instead to assign it to FALSE when done, I have assigned again to TRUE.
So was a stupid error caused by a wrong copy and past sequence inside the script .... sorry!
Many thanks for your reply.
Regards.
Francesco Toscano
InstallAware Software
White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
InstallAware Software
White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
Re: Uninstall Problem
Dear FrancescoT,
Happy you figured it out!
Happy you figured it out!
Aviv Giladi
InstallAware Software
White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
InstallAware Software
White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

