Wen cancelling an install a strange dialog shows

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smeyn
Posts: 12
Joined: Wed Jun 15, 2011 3:41 pm

Wen cancelling an install a strange dialog shows

Post by smeyn »

When I run an install I built with V11 R2 and I hit the cancel button during the apply install I get a dialog pop up with the question "Old File Date:?" when it should probably say "Cancel Install?" or such.
Anything I can do about this?
smeyn
Posts: 12
Joined: Wed Jun 15, 2011 3:41 pm

Re: Wen cancelling an install a strange dialog shows

Post by smeyn »

Also the components tree has funny labels:
somehow the indexing to labels seems to be wrong. Can I fix this myself?
Attachments
Strange_labels_in_Feature_Dialog.png
Strange_labels_in_Feature_Dialog.png (132.67 KiB) Viewed 5069 times
smeyn
Posts: 12
Joined: Wed Jun 15, 2011 3:41 pm

Re: Wen cancelling an install a strange dialog shows

Post by smeyn »

Also when the installer starts up I get this dialog:
cannot_open_compressed_data_stream.png
cannot_open_compressed_data_stream.png (13.75 KiB) Viewed 5066 times
which I think is not supposed to display an error message (as no error occurred) but is supposed to say something like "Extracting archive file" or such.

And when I bring up the splash screen of the Installaware application I noticed it actually says Release 9 ?????
Installaware_version_splash.png
Installaware_version_splash.png (163.87 KiB) Viewed 5066 times
Is there a new update coming soon? I can't have users see error messages when there are none.
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Wen cancelling an install a strange dialog shows

Post by giaviv »

Hi,

It is very strange you are getting these error messages. Something must have messed up your installer shared strings.
Try creating a new project from a template (basic setup for example). Are you experiencing the same thing?
If so, please uninstall InstallAware and install it again.
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
smeyn
Posts: 12
Joined: Wed Jun 15, 2011 3:41 pm

Re: Wen cancelling an install a strange dialog shows

Post by smeyn »

THe issue has been resolved. I was using the wrong licence key for a prior version. Using the right licence key fixed it all up.
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