InstallAware update 5.2

[GW44]

After applying the lic the release # shown in the About box reverts back to previous release.

The release does show SP2 before appl the lic.

GW44

[matrix2k]

I think you need to generate a new license

http://www.myinstallaware.com/

[GW44]

How and where does one do that?

GW44

[MichaelNesmith]

You need to follow the instructions in your license email.

[GW44]

I applied the IA_xxx_.EXE after installing the update.

Release reverts back to previous release after doing that.

Chkd all emls and see no other instructions?

GW44

[MichaelNesmith]

As already mentioned in the first reply to your post, you need to regenerate your license.

[GW44]

There are no instructions in any eml I rec'd on how to re-generate the lic.

I'll Call.

Thks GW44

[GW44]

The eml we rec'd from Michael:

... - use your license file on your trial download.

Which is what we did.

Nothing in the eml about regenerate, nor in the original eml with the ser # etc.

Finally figured it out.

Somewheres it may be worth noting that

A) all Downloads, inluding patches/updates are trial downloads

and

B) One has to regenerate the lic key after each update.


Tacky way of updating software I'd say. Surely as a company touting as having software to make things easier for developers, this part could be much improved.

[Gizm0]

Well, i really don't get where the "bad" part is..
You download patch/software/update/whatever, you re-download your license.. :O That simple..

[matrix2k]

Go to http://www.myinstallaware.com/ and login there whith your user account. Then just klick on "generate license" and you will have the latest version.

[GW44]

First real answer to the problem.

Don't know why it was so difficult for TS to answer this simple question.

They think it is a secret maybe to inform a customer how to...?

Thks.

GW44