Problems with Retry on Media Blocks

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dmastrop
Posts: 7
Joined: Thu Jul 21, 2011 11:28 am

Problems with Retry on Media Blocks

Post by dmastrop »

Hi folks - I've got the latest and greatest version of Installaware installed, and I'm having issues on some of my machines with the .Net 4.0 Web Media Blocks. I continually get a Retry/Resume window popping up and they aren't able to download the Web Media Block - they never get to being able to download it. Now, I'm not having this issue on all my machines, I have it constantly on a few, intermittently on others, and never on the rest.

It's popping up often enough to be an issue - I've read the forum and see that there are some issues with NOD32 and then timeout for IA, are there any workarounds / fixes for this issue?

Cheers,
~Daniel
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Problems with Retry on Media Blocks

Post by giaviv »

Daniel,

Are you indeed running NOD32 on those machines?
Aviv Giladi
InstallAware Software

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dmastrop
Posts: 7
Joined: Thu Jul 21, 2011 11:28 am

Re: Problems with Retry on Media Blocks

Post by dmastrop »

Yes, I am - on all of the machines, the ones with issues and the ones without.
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Problems with Retry on Media Blocks

Post by giaviv »

Are you able to add a NOD32 exception for your installer?
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
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