InstallAware 17 Compression Error

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FrancescoT
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Joined: Sun Aug 22, 2010 4:28 am

Re: InstallAware 17 Compression Error

Post by FrancescoT »

Dear Markus,

Following your instructions, I have been able to replicate the same.

By the way, with my test has been just enough to open the "Project Settings" and then to confirm the settings once again without changes.

I'll drop a note about this behavior to our dev team.

Regards
Francesco Toscano
InstallAware Software

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FrancescoT
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Re: InstallAware 17 Compression Error

Post by FrancescoT »

Dear Guys,

an update (IA 17.02) has been made available.
It should be just enough to re-generate your license file.

Regards
Francesco Toscano
InstallAware Software

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Ristogod
Posts: 15
Joined: Wed May 15, 2013 2:13 pm

Re: InstallAware 17 Compression Error

Post by Ristogod »

We just installed InstallAware 17 also. We had the exact same problem when we first tried to build our installer. We use the highest compression level. We are running Win7x64 with 12GB RAM.

I was able to get it to work however by restarting my machine and running InstallAware 17 first before any other applications.
FrancescoT
Site Admin
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Re: InstallAware 17 Compression Error

Post by FrancescoT »

Dear User,

... honestly, I am not quite sure to follow you.

I just installed the IA update ... no other action on my side.

regards
Francesco Toscano
InstallAware Software

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jtoledano
Posts: 33
Joined: Tue Jul 20, 2010 10:15 am

Re: InstallAware 17 Compression Error

Post by jtoledano »

Francesco,

I just downloaded and installed 17.02. Same error. I can no longer build with Compression. Also rebooted.

James
jtoledano
Posts: 33
Joined: Tue Jul 20, 2010 10:15 am

Re: InstallAware 17 Compression Error

Post by jtoledano »

Update: I reduced the compression level to the lowest setting in Projects Settings. It compiled fine. Then I set the compression back to Best (max), and it ran fine. So now it seems to be working. Not sure why. Didn't reboot this time, only changed the compression settings and then back to max.

James
FrancescoT
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Re: InstallAware 17 Compression Error

Post by FrancescoT »

Dear James,

have you used a re-genearted personal activation file to activate your product?

Regards
Francesco Toscano
InstallAware Software

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jtoledano
Posts: 33
Joined: Tue Jul 20, 2010 10:15 am

Re: InstallAware 17 Compression Error

Post by jtoledano »

Hi Francesco,

Yes, I re-generated a new license for 17 and it activated without errors.

James
FrancescoT
Site Admin
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Re: InstallAware 17 Compression Error

Post by FrancescoT »

Dear James,

I only used the re-generated license file to have the fix applied.

Anyway, it should work with installing the new IA update and then applying the re-generated license as well ( ... the way that seems you used).

... I really don't know what to suggest you to try further.

At any rate, once you changed the compression settings and then back to max it seems that this finally solved the issue you had. Am I correct?

Regards
Francesco Toscano
InstallAware Software

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jtoledano
Posts: 33
Joined: Tue Jul 20, 2010 10:15 am

Re: InstallAware 17 Compression Error

Post by jtoledano »

Francesco,

Yes, it seems to be working now on my larger projects.

Thanks for the follow up.

James
FrancescoT
Site Admin
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Re: InstallAware 17 Compression Error

Post by FrancescoT »

:D
Francesco Toscano
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Ristogod
Posts: 15
Joined: Wed May 15, 2013 2:13 pm

Re: InstallAware 17 Compression Error

Post by Ristogod »

I again redownloaded the latest version of 17 and regenerated the license file. I uninstalled and reinstalled everything. So far I haven't been able to recreate the error.
WAndreas
Posts: 1
Joined: Tue Aug 27, 2013 1:49 pm

Re: InstallAware 17 Compression Error

Post by WAndreas »

Hello,

I encounter the same issue with an upgraded v15 project.
Compression works on the second highest level, but not on the highest level.

I already updated to the latest Version: 17.04 (Released to Manufacturing on: August 20, 2013) and regenerated my licence, but same effect.
FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: InstallAware 17 Compression Error

Post by FrancescoT »

Dear WAndreas,

I had the same problem with compression settings, but just using the re-generated license for IA 17.03 over a 17.02 installation solved my problem.

What you reported it is really strange, because starting from IA 17.03 the fix is already included with the product download trial.
Due of this and if after applying your personal activation file the problem is not fixed ... it seems that you are not using a correct license file.

Which is the build version reported by your IA IDE?

Regards
Francesco Toscano
InstallAware Software

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iamfromk2
Posts: 1
Joined: Mon Sep 16, 2013 1:50 pm

Re: InstallAware 17 Compression Error

Post by iamfromk2 »

I am using InstallAware 17.03 Studio Admin and i have the same issue. i just want to know if the issue with the memory is intentionally added to limit somehow the trial version ? It's kind of annoying to restart always just to build the installer as single file. I have 12Gb RAM and a SSD drive. In VMWare is working without any problems. I have two computers with SSD drives and it fails on both.
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