Windows Explorer Error when attempting to install an applica

tomwoodrow · Post by **tomwoodrow** » Fri May 05, 2006 1:25 pm

Have an instance where trying to run the installer to install an application I get a Windows Explorer dialog box with the message
"Windows Explorer has encountered a problem and needs to close".

I have had no other problems with this machine. Has anyone seen this before. Any clus as to why IA does not like this machine?

Thanks
Tom Woodrow

MichaelNesmith · Post by **MichaelNesmith** » Fri May 05, 2006 3:27 pm

Have you installed any shell extensions on your machine recently? They could be breaking things.

Check if you have any spyware, or other potentially malicious/destabilizing software on your machine.

tomwoodrow · Post by **tomwoodrow** » Fri May 05, 2006 4:15 pm

Michael,

Thanks for the response but I have not installed any shells that I am aware of. As for SpyWare, I check my machine almost daily using SpyBot Search and Destroy and WebRoot Spy Sweeper. I am just as fanatic about virus checking.

I do have Install Shield 10 installed but can't imagine that that would hose your installer (would it?).

As I stated in my earlier post, every thing else seems to work. I am using a dual-core intel cpu with 1gb of ddr2 memory.

Tom WOodrow

MichaelNesmith · Post by **MichaelNesmith** » Fri May 05, 2006 11:27 pm

Well, since InstallAware setups have nothing to do with Windows Explorer, I really cannot help you here.