Install problem: error reading from file

Mark Fulford · Post by **Mark Fulford** » Fri Jun 09, 2006 3:44 pm

I have created a 300Mb installation that works perfectly as web media. From the same project I have also created a single file executable, but this consitently fails as follows:

The setup file decompresses into the temporary folder successfully but, at the file copy process, it fails with:

Error reading from file: C:\\Temp\\mia3A4.tmp\\data\\Artwork\\IFAALENTLSRE3RCSBOTAETRYOLFFFF0\\Dungeons\\CC3\\basic.txt

The reason it can't read the file is that the folder name is wrong... it's not where it decompressed the files. IA has actually placed the files in

C:\\Temp\\mia3A4.tmp\\data files\\install projects\\cc3-ia\\Release\\Single\\data\\Artwork\\IFAALENTLSRE3RCSBOTAETRYOLFFFF0\\Dungeons\\CC3\\basic.txt

This matches the project folder where the setup was saved (c:\\data files\\install projects\\cc3-ia)

Suggestions how to fix this?

MichaelNesmith · Post by **MichaelNesmith** » Fri Jun 09, 2006 3:51 pm

Which version of InstallAware is this built with?

Mark Fulford · Post by **Mark Fulford** » Fri Jun 09, 2006 4:27 pm

Built with Studio - purchased and downloaded this week

MichaelNesmith · Post by **MichaelNesmith** » Sat Jun 10, 2006 1:23 am

Can you try changing the output path of your build folder to some path that doesn't contain the name of the setup project (cc3-ia and cc3). For example, tell it to build directly in c:\\temp, and then try that SFX file.

jbsound · Post by **jbsound** » Thu Jun 29, 2006 7:53 am

I'm having exactly the same problem. This is with the latest version of Studio.

During the installation process, the files are decompressed and put into a folder that is different than the folder the installer looks for the files.

I changed the path of the output folder to c:\\temp\\[different name than project] and that did seem to fix the problem.

Michael, can you elaborate on what's happening?

Thanks,

JB

Mark Fulford · Post by **Mark Fulford** » Thu Jun 29, 2006 8:09 am

Just to add to JB's comment - the folder structure that caused the problem was the default folder structure that IA suggested.

MichaelNesmith · Post by **MichaelNesmith** » Thu Jun 29, 2006 10:12 am

Unfortunately, this is a known issue - the compressor gets confused by the repeating path problem described above.

The current workaround is to use an alternate output path.

We apologize for the inconvenience!