X17 single-Exe silent installations always crashing - no problem with X16 Builds

Got a problem you cannot solve? Try here.
Wolfgang Guertl
Posts: 19
Joined: Wed Oct 15, 2014 7:14 am

X17 single-Exe silent installations always crashing - no problem with X16 Builds

Postby Wolfgang Guertl » Wed Feb 05, 2025 8:10 am

Hi to all

I am facing big problems with any installation project using X17 (34.00 and 34.01) creating single exe setup packages.

If the builded package is started with the /s switch the setup package is spawning multiple times, then it crashes or hangs. It is repreduceable. Starting the installation without /s and with GUI it is working as expected. A downgrade to X16 and rebuild the setup is the only solution at this time.

look at the attached 7zip file. It contains a sample project based on a X17 Template and a screen recording of a silent installation showing spawning and crashing in the detail process view of task manager.

This problem is reproduceable with any of my current setup project upgraded from X16.

an suggestion or help would be very appreciated.

best regards from Austria

Wolfgang
Attachments
X17Crash_Sample.7zip
(5.1 MiB) Downloaded 608 times

JohnGaver
Posts: 197
Joined: Mon Feb 05, 2024 6:15 pm

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Postby JohnGaver » Wed Feb 05, 2025 10:31 am

Many thanks for the reproducing project, Wolfgang!

Our team are already investigating this issue - please stay tuned for updates.
John Gaver
InstallAware Skunkworks
InstallAware Multi Platform - Liberating DEB/RPM/PKG/MSI(X) into universal native setups!
Get your free copy today - https://www.installaware.com/installaware-multi-platform.htm

JohnGaver
Posts: 197
Joined: Mon Feb 05, 2024 6:15 pm

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Postby JohnGaver » Wed Feb 05, 2025 12:12 pm

Would you please extract the files inside http://www.installaware.com/patch.7zip into your X17 folder (typically C:\Program Files (x86)\InstallAware X17), rebuild your project, and advise us if this addresses your concern?
John Gaver
InstallAware Skunkworks
InstallAware Multi Platform - Liberating DEB/RPM/PKG/MSI(X) into universal native setups!
Get your free copy today - https://www.installaware.com/installaware-multi-platform.htm

Wolfgang Guertl
Posts: 19
Joined: Wed Oct 15, 2014 7:14 am

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Postby Wolfgang Guertl » Thu Feb 06, 2025 3:43 am

Same problem - not fixed -> video provided

Wolfgang
Attachments
2025-02-06 09-35-56.7zip
(2.44 MiB) Downloaded 600 times

JohnGaver
Posts: 197
Joined: Mon Feb 05, 2024 6:15 pm

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Postby JohnGaver » Thu Feb 06, 2025 5:15 am

Thanks Wolfgang, we'll update you again soon.
John Gaver
InstallAware Skunkworks
InstallAware Multi Platform - Liberating DEB/RPM/PKG/MSI(X) into universal native setups!
Get your free copy today - https://www.installaware.com/installaware-multi-platform.htm

JohnGaver
Posts: 197
Joined: Mon Feb 05, 2024 6:15 pm

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Postby JohnGaver » Thu Feb 06, 2025 6:32 am

Could you please try the same exercise with http://www.installaware.com/patch1.7zip instead now, and let us know what happens?
John Gaver
InstallAware Skunkworks
InstallAware Multi Platform - Liberating DEB/RPM/PKG/MSI(X) into universal native setups!
Get your free copy today - https://www.installaware.com/installaware-multi-platform.htm

Wolfgang Guertl
Posts: 19
Joined: Wed Oct 15, 2014 7:14 am

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Postby Wolfgang Guertl » Thu Feb 06, 2025 1:06 pm

Hi John!

It costs me about 2 hours run a single test (deinstall X16, install X17, build, test+record video, compress. etc, deinstall X17, install X16)
I did upload a sample project where the bug is reproduceable. My development machine is a Win11 Enterprise 24H2 Computer. I do not have 2 hour spare time every working day


Wolfgang

JohnGaver
Posts: 197
Joined: Mon Feb 05, 2024 6:15 pm

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Postby JohnGaver » Mon Feb 10, 2025 4:17 pm

Fair point, fixed in 34.03.
John Gaver
InstallAware Skunkworks
InstallAware Multi Platform - Liberating DEB/RPM/PKG/MSI(X) into universal native setups!
Get your free copy today - https://www.installaware.com/installaware-multi-platform.htm

Wolfgang Guertl
Posts: 19
Joined: Wed Oct 15, 2014 7:14 am

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Postby Wolfgang Guertl » Wed Feb 12, 2025 4:14 am

Yes X17 34.03 does fix the problem.

Thank you!

Wolfgang


Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 91 guests