Trouble uninstalling InstallAware 5

iesoccer · Post by **iesoccer** » Thu Jul 06, 2006 8:54 am

I am trying to uninstall my InstallAware version 5 before installing the new version 6.

The uninstall hangs right after clicking on Next from the screen that gives the install/repair/uninstall choices.

I let it sit like that overnight hoping it was just going really slow, but it was still hung this morning.

What do you think is going on? How else can I uninstall version 5 if it keeps hanging?

Thanks,
Jerry Knowles

skibbs · Post by **skibbs** » Thu Jul 06, 2006 5:33 pm

Is it as bad as this?

File Attached:

LameInstallShield.jpg

iesoccer · Post by **iesoccer** » Fri Jul 07, 2006 12:14 am

Nope! Goes past that and actually opens the screens for uninstall, then freezes completely.

I really want to get this uninstalled and get version 6 running. Had quite a few wierd problems with 5.

Jerry

MichaelNesmith · Post by **MichaelNesmith** » Fri Jul 07, 2006 2:00 am

Did you try running the original setup file for v5, and choosing uninstall from there?

If all fails, just run msizap to clean up the registry, and then install v6.