Installation error

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bryan
Posts: 5
Joined: Wed Jan 26, 2011 4:26 pm

Installation error

Post by bryan »

I am receiving the following error "You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance." My thought is to elevate the permissions for the installer so any user type can install without receiving this error. Is there a way we can accomplish that?
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Installation error

Post by giaviv »

Hi bryan,

Which elevation settings did you select? Please refer to the following:
http://www.installaware.com/forum/viewt ... f=2&t=6787
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Installation error

Post by giaviv »

Hi bryan,

Which elevation settings did you select? Please refer to the following:
http://www.installaware.com/forum/viewt ... f=2&t=6787
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
bryan
Posts: 5
Joined: Wed Jan 26, 2011 4:26 pm

Re: Installation error

Post by bryan »

The install project is setup as "asInvoker(Never Elevate)" since the majority of the users have less than standard user permissions. The error also occured on an XP machine so the Vista UAC option is out of the question.
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Installation error

Post by giaviv »

Hi,

Are you installing files any locations other than the TARGETDIR?
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
bryan
Posts: 5
Joined: Wed Jan 26, 2011 4:26 pm

Re: Installation error

Post by bryan »

No all the files are going to the $TARGETDIR$. We are not running any other executables or anything it is just a straight forward install.
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Installation error

Post by giaviv »

bryan,

Could you please create a setup from the Basic Setup template, add a file (a text file for example) to be installed to $TARGETDIR$, build and run it and let me know if you are experiencing the same thing?
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
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