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Microsoft Security Update KB2962872 Breaks InstallShield; InstallAware 18 Offers Flexible and Secure Upgrade Path.

Microsoft’s Security Update KB2962872 is crashing multiple versions of InstallShield as described at … tallshield, rendering a very expensive product inoperative. While InstallShield is currently researching the nature of the problem as described at, InstallAware offers a very flexible upgrade path to all developers and administrators affected by the issue.

InstallShield have made great strides in recent years catching up with the flexibility offered by InstallAware. InstallShield 2014 released this year natively implemented some very popular InstallAware features, some of which had been available in InstallAware for as long as a decade:

1) High-DPI Installs (since 2004)
2) Multiple Instance Installs (since 2005)
3) Setup Always Installs Latest Available Version Online (since 2012)

Companies such as Embarcadero migrated away from InstallShield as early as 2008, recognizing the more flexible nature of InstallAware early on, as described in the migration case study available at In 2008, a vulnerability was discovered in the InstallShield Update Service Agent, as documented at Arbitrary code could be executed, compromising any system with InstallShield-installed products on them.

InstallAware in its decade of operation has never been affected negatively by Microsoft Security Updates, or compromised end-user systems where InstallAware setups have been run, under any circumstance. InstallAware‘s emergence after the invention of Microsoft’s Windows Installer standard has made it a stable, well-designed product from the ground-up; whereas legacy installation vendors have had to scramble to retrofit their ageing technology dating to the early 90′s.

In addition to the unsurpassed flexibility and stability offered by InstallAware for Windows software developers and Windows system administrators, licensing is also effortless on the InstallAware platform. InstallAware‘s licensing just-works – without needing to install dedicated product license servers, or without even requiring an Internet connection to activate or use products on an ongoing basis. This is a boon to computing environments which must remain disconnected from the Internet for security reasons.

5 Responses to “Microsoft Security Update KB2962872 Breaks InstallShield; InstallAware 18 Offers Flexible and Secure Upgrade Path.”

  1. Peter Says:

    “I heard that Microsoft is going to fix the update. Does not sound like to be an InstallShield problem then.”

    If I read the original blog literally, IS crashes? If it’s purely a Microsoft issue that they can fix it still doesn’t explain why IS crashes and IA does not. Why would IS want to investigate a problem then that isn’t their concern and which they can’t influence the outcome of puzzles me. Not for the first time have I misunderstood something but your comment seems to contradict what I read. I’m not being horrible to you but I’d like to know more. :-)

  2. Says:

    I dont think it is a installshield problem, its not very likely. I tried it on Win2k12 R2 and it runs like hell…

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